TabsJob detailscontact infoEmail: careers@ascoworld.comLocation: AberdeenJob Area: Freight Management Description: Company: ASCO UK Limited Employment Type: Full Time/Permanent Location: Aberdeen M-F 8am-5pm, 40 hrs/week, role eligible for hybrid working, 3 days in the office/2 days from home. Reporting to the Customs Manager, this role will lead a team of freight forwarding professionals, communicating Company goals, safety practices and deadlines. They will provide support to management including with recruitment and training, motivate the team and support their development. Responsibilities include to: Working with Business Development and General Manager to set customer targets for development and growth of freight forwarding business Develop freight forwarding team by answering team member questions and providing resolution Oversee team member work as regards quality and guideline compliance and deliver the operational day to day management of the team Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints. Ensure company brand materials and physical working spaces meet and exceed company presentation standards. Assist the Customs Manager with internal and external training. Attend client meetings alongside the Customs Manager and maintain and manage Client KPIs. Contribute to department cost management and profit and loss forecasting. Minimum Competencies (Skills, Knowledge and Behaviours): Strong technical freight forwarding knowledge with at least 5 years of experience Experience in a team lead/supervisory role Well-developed influencing, motivational and leadership skills Experience in training/coaching/developing others Self-motivated and results focused. Strong relationship building and communication skills, both verbal and written Customer service focus, presenting a positive Company image through quality customer engagement Dangerous Goods Awareness Minimum Qualifications: Educated to National 4/5 level or equivalent Air Cargo Security IOSH Managing Safely Dangerous goods by air (IATA) Equity, Diversity and Inclusion (ED&I): ASCO is committed to supporting and promoting Equity, Diversity & Inclusion (ED&I). This commitment is embraced by our Group Board and our Management Board and informs all of our activities and their impact on our customers, employees and our stakeholders. Closing Date: 21/10/2024 Apply online Title * First Name * Middle Name Surname * Address Line 1 * Address Line 2 Address Line 3 Town/City * Province/State * Country * Postcode/ZIP Code * Mobile Number (including area code) * Email Address * Confirm Email Address * Are you willing to relocate to the job location? * Yes No Are you a former employee or contractor of ASCO or any of our Group Companies? * Former Employee Former Contractor N/A Do you know, or are you related to, an employee of ASCO or any of our Group Companies? * Yes No If yes, please provide details Are you a member of the Armed Forces Community? * Yes No If yes, please provide details Cadet Regular Personnel Reservist Veteran Family (spouse/civil partner/child Current Salary (in UK £) * Current benefits package and values * e.g. pension 5%, car allowance, bonus etc. Annual leave entitlement * Notice Period * Salary expectations for this role (in UK £) * What evidence can you provide to confirm your eligibility to work in the UK? * A passport showing the holder, or a person named in the passport as the child of the holder, is a British citizen or a citizen of the UK and Colonies having the right of abode in the UK A birth (short or long) or adoption certificate issued in the UK, Channel Islands, the Isle of Man or Ireland, together with an official document giving the person’s permanent National Insurance number and their name issued by a Government agency or a previous employer A share code to demonstrate digital immigration status under the EU Settlement Scheme A current Biometric Immigration Document (Biometric Residence Permit) issued by the Home Office to the holder indicating that the person named is allowed to stay indefinitely in the UK, or has no time limit on their stay in the UK A current passport endorsed to show that the holder is exempt from immigration control, is allowed to stay indefinitely in the UK, has the right of abode in the UK, or has no time limit on their stay in the UK A current Immigration Status Document issued by the Home Office to the holder with an endorsement indicating that the named person is allowed to stay indefinitely in the UK or has no time limit on their stay in the UK, together with an official document giving the person’s permanent National Insurance number and their name issued by a Government agency or a previous employer A certificate of registration or naturalisation as a British citizen, together with an official document giving the person’s permanent National Insurance number and their name issued by a Government agency or a previous employer A current passport endorsed to show that the holder is allowed to stay in the UK and is currently allowed to do the type of work in question A current Biometric Immigration Document (Biometric Residence Permit) issued by the Home Office to the holder which indicates that the named person can currently stay in the UK and is allowed to do the work in question A current Immigration Status Document containing a photograph issued by the Home Office to the holder with a valid endorsement indicating that the named person may stay in the UK, and is allowed to do the type of work in question, together with an official document giving the person’s permanent National Insurance number and their name issued by a Government agency or a previous employer An Application Registration Card issued by the Home Office stating that the holder is permitted to take the employment in question None of the above If none, please provide details Additionally, please be advised if the name on your passport and tax documents are different to the name you currently use, we also require sight of the original marriage certificate or deed poll. Where did you first hear about this vacancy? * - Please Select -ASCO Group WebsiteJob BoardNewspaper/MagazineLinked InCareer/Job FairNetworkingReferralOther If job board/referral/other, please provide details Additional information to support your application CV Upload By submitting your application you agree and consent to our privacy notice and to us:1. Assessing your suitability for, and contacting you in relation to, the vacancy to which you have applied.2. Assessing your suitability for, and contacting you in relation to, other vacancies which you have not applied for but which we consider you may be suitable for, this may include vacancies outside the UK. consent * I confirm I have read and agree to your privacy notice. To complete your online application please now upload your CV, which should be fully up to date and clearly demonstrate examples of the skills and behaviours required for this vacancy. Once done, simply click on the Submit button to complete your application. Should you have any queries with your application please email careers@ascoworld.com
